I-765: What “Case Was Transferred And A New Office Has Jurisdiction” Means

Your case moved to a different USCIS office, and that office now has jurisdiction. Transfers are usually workload balancing: USCIS shifts batches of cases to offices with more capacity, and the receiving office picks up where the file left off.

Good to do now

  • Note the new office named in the transfer notice; future processing-time lookups should use it.
  • No action is required from you for the transfer itself.
  • Keep tracking the case. Timelines can change (either direction) under the new office.

Live numbers

Waiting in this status now
13,707 tracked cases
Moved into it in the last 4 weeks
3,273 cases
Time in this status so far
typically 49 days (23 to 100 for the middle half)

Where tracked cases went next

New Card Is Being Produced33%

median 76 days (50 to 109) · 2,743 cases

Case Was Approved31%

median 88 days (60 to 121) · 2,548 cases

Request for Initial Evidence Was Sent13%

median 33 days (23 to 49) · 1,058 cases

Card Was Mailed To Me13%

median 119 days (31 to 165) · 1,057 cases

Biometrics Appointment Was Scheduled11%

median 26 days (16 to 41) · 869 cases

of tracked I-765 cases that moved from this status, filing years 2026+2025

Measured from cases tracked on MyCasesHub, not all USCIS filings. Data as of 2026-07-17. Not legal advice.

Frequently asked questions

Why was my case transferred?
Most transfers are routine workload balancing between offices, done in batches. They are about queue management, not about the merits of your case.
Does a transfer reset my place in line?
Your filing date still anchors the case. The receiving office works its own queue, so observed waits can shift, but the case does not start over.
Will my interview location change?
If an interview is required, it is normally scheduled at the office with jurisdiction over your address at that time, which may differ from the processing office.

Related

MyCasesHub is not affiliated with USCIS. Statistics are measured from cases tracked on MyCasesHub, not all USCIS filings. This page is general information, not legal advice.