I-765: What “Case Was Transferred And A New Office Has Jurisdiction” Means

Your case moved to a different USCIS office, and that office now has jurisdiction. Transfers are usually workload balancing: USCIS shifts batches of cases to offices with more capacity, and the receiving office picks up where the file left off.

Good to do now

  • Note the new office named in the transfer notice; future processing-time lookups should use it.
  • No action is required from you for the transfer itself.
  • Keep tracking the case. Timelines can change (either direction) under the new office.

Live numbers

Waiting in this status now
11,552 tracked cases
Moved into it in the last 4 weeks
1,795 cases
Time in this status so far
typically 59 days (30 to 88 for the middle half)

Where tracked cases went next

Case Was Approved32%

median 92 days (63 to 124) · 2,157 cases

New Card Is Being Produced28%

median 77 days (53 to 107) · 1,890 cases

Card Was Mailed To Me16%

median 119 days (31 to 164) · 1,059 cases

Request for Initial Evidence Was Sent14%

median 32 days (23 to 47) · 979 cases

Request for Initial and Additional Evidence Was Mailed11%

median 34 days (24 to 54) · 742 cases

of tracked I-765 cases that moved from this status, filing years 2026+2025

Measured from cases tracked on MyCasesHub, not all USCIS filings. Data as of 2026-06-10. Not legal advice.

Frequently asked questions

Why was my case transferred?
Most transfers are routine workload balancing between offices, done in batches. They are about queue management, not about the merits of your case.
Does a transfer reset my place in line?
Your filing date still anchors the case. The receiving office works its own queue, so observed waits can shift, but the case does not start over.
Will my interview location change?
If an interview is required, it is normally scheduled at the office with jurisdiction over your address at that time, which may differ from the processing office.

Related

MyCasesHub is not affiliated with USCIS. Statistics are measured from cases tracked on MyCasesHub, not all USCIS filings. This page is general information, not legal advice.